• Training Resources

This CUNY page will provide you with a variety of resources to help you navigate and utilize the sharing and collaborative services provided by the Microsoft Office365 platform, including the following applications:

• Excel 365 – the cloud version of MS Excel;
• OneDrive – the cloud storage service;
• OneNote – free-form information gathering collaboration tool;
• PowerPoint 365 – the cloud version of MS PowerPoint;
• Teams – a unified communication and collaboration platform that combines that, video meetings, file storage, and app integration;
• Word 365 – the cloud version of MS Word.

If you have any questions about Microsoft Office 365 training contact CISTraining@cuny.edu

• LaGuardia Email
• Outlook video training materials at the Microsoft Office website

• To access your ZOOM account, go to ZOOM portal page and choose Sign in. You will be taken to familiar CUNY login prompt where you enter yourFirstname.LastnameNN@login.cuny.edu login credentials to reach your account.
• Using the ZOOM web-based portal is the best way to reach the ZOOM site. For Desktop and Mobile App users: Use Sign-In with SSO and the Company Domain: CUNY to use your CUNYFirst Login. For more detailed instructions with screenshots use this link for a printable PDF: Login Instructions
• ZOOM security protocols/practices are required for campuses, programs, academic departments, offices, faculty or staff that use ZOOM for any CUNY related activities.
• ZOOM installers and plugins are available for all platforms and the latest versions can be downloaded from the online Help Center
• Technical Support is available from ZOOM. As a licensed user you can go to the ZOOM Tech Help Center and Login support Issues can be reported to LaGuardia campus IT using the e-mail: ZoomHelp@lagcc.cuny.edu.

• Applications and services provided to faculty across CUNY
• CUNY-wide Software Licenses
• CUNY FAQS

  Accessing and using CUNY technology to support remote teaching, learning and work.

• CUNY IT Help to browse IT Services, find answers and reach tech resources."

• Each Division has designated at least two liaisons to serve as divisional approvers charged to review and approve faculty and staff member visits. The following steps describe the request process for visits: Requestors will need to access the Campus Access Request Form via the faculty/staff web portal and include reasons for the campus visit. Requests must be submitted 48 hours in advance. (Use Outlook credentials to navigate.)
• Requests submitted will be automatically sent to divisional liaisons for approval.
• Upon approval, the requestor will receive an email with instructions on how to download the Everbridge app and complete the mandatory Daily Health Screening/COVID Symptoms Checker.
• Everbridge App: Instructions how to access and use the Symptom Checker.
• In situations where a smartphone with an Everbridge app is not available, the questionnaire is accessible via a daily email or in-person at the CUNY location. Everbridge Health Screening via Email PDF
• For complete protocols including Essential Staff, Contractors, Students, Visitors, Guests and Children, visit Protocols for Accessing Campus Facilities .

• Brought online by CUNY in August
• For those interested, the Ex Libris Developer Network provides information about Alma APIs and other developer information
• If this is something you want to use, please email: Allie Verbovetskaya University Director of Library Systems Office of Library Services, alevtina.verbovetskaya@cuny.edu