• Technology Courses, Webinars, Trainings and Professional Development

    This resources page provides faculty and staff with helpful digital trainings, resources and tools to successfully continue working remotely from home, professionally and personally.

    Scroll down through the page to see all the useful information and tools available to you or select from the links to the right to be taken to a specific section of interest on the page.

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  • Faculty Quick Links

    Below are a set of important links for faculty to start the semester.

    • Sample Welcome Email to Students: Use this template to send your introductory email to students stating important information about your course.
    • Student Resources: Below are three resources to share with students. You can post this information in your Blackboard course or you can share this via email too.
      • Instructional Videos: These short instructional videos cover CUNYfirst, an overview of MyLaGuardia, accessing student email, contacting faculty, and an overview of Blackboard. You can access all videos here.
      • QuickStart Guide: This PDF document is a written guide to navigate different digital tools students will need to access including information in case they need technology equipment.
    • Faculty Student Support Checklist: This Faculty Checklist contains links and information onsetting up a Blackboard course, as well as a calendar of when to send C2C Alerts and Interventions.
    • Wellness Center Information: The Wellness Center offers free and confidential counseling services via Zoom or by phone to all students. To make an appointment, students can be directed to email wellnesscenter@lagcc.cuny.edu or call 718.482.5471. Faculty can also use the same contact information if they have any questions/concerns and would like to speak with a counselor. For more information, please visit our faculty/staff webpage.
    • Assessment Information: Assessment at LaGuardia is a process designed to support meaningful learning and development—for students, of course, but also for faculty, staff and the College as a whole. For more information visit LaGuardia's Assessment webpage.
    • LinkedIn Learning: LaGuardia Community College has entered into an agreement with LinkedIn Learning (LIL) to give all active LaGuardia students, faculty and staff free and unlimited access to all of LIL’s online courses and professional services.

      How to Access LIL 
      1. Click on LinkedIn Learning. This link is also available on our LIL Page and the Faculty & Staff Portal.
      2. You’ll arrive at a LaGuardia login page. Use your Outlook credentials (your LaGuardia email address and password) to login into your LinkedIn Learning page. .
      3. As soon as you arrive at your LinkedIn Learning page your account is automatically activated so you can begin to explore and use LinkedIn Learning.

      Getting Started with LinkedIn Learning

      • If you have any questions or need help regarding LIL, visit LinkedIn Learning Help.
      • If you have problems logging into LIL, please let us know by logging in with your Outlook credentials to access the form on our website.

  • CIS Training Summer 2022 Schedule

    The CISTraining webinar schedule for Summer 2022 is here - you can view the CIS Training calendar for upcoming webinars and you can register here. (Remember to log in with your CUNY Login, which is the same @login.cuny.edu login you use to access CUNYfirst and Blackboard.) 

    Outlook 2021/365 – Tuesday, July 12, 2 PM – 3 PM

    Goes over the interface and functionalities of the Outlook 2021/365 desktop clients. Learn how to be more efficient in Outlook by using advanced search, templates, accessibility features, and a lot more!

    Teams Meetings – Monday, July 18, 2 PM – 3 PM

    Provides a deep dive into Teams meetings - meeting permissions, integrating apps like Forms and Whiteboard, various settings, presenter views, and more.

    Microsoft Whiteboard – Thursday, July 21, 1 PM – 2 PM

    Introduces one of the collaborative tools in the Microsoft 365 package - Whiteboard. Whether you are faculty using it with students, or staff using it to brainstorm with your coworkers, Whiteboard is a fantastic tool for remote collaboration.

    SharePoint Site – Wednesday, July 27, 2 PM – 3 PM

    Goes over how to create and customize your own SharePoint site.

    Sharing with OneDrive and Teams – Wednesday, August 10, 11 AM – 12 PM

    Covers file creation, sharing permissions, and collaboration within OneDrive and Teams.

    Blended Learning: Class Teams and Forms – Tuesday, August 16, 2 PM – 3 PM

    Faculty Highlight: Goes over how to create and manage Class Teams as well as creating self-grading quizzes in MS Forms.

    Blended Learning: Class Notebook – Friday, August 19, 11 AM – 12 PM

    Faculty Highlight: Does a deep dive into Class Notebook - a robust OneNote extension for Class Teams full of exciting possibilities for distributing, collecting, and collaborating on course materials.

    Increase Your Knowledge Through CUNY/CIS Provided Training Resources

    You can also view CISTraining’s Stream channels with curated video clips from previously recorded webinars, designed to help walk you through the most common tasks and actions within various CUNY-provided systems.

    CUNY/CIS Technology Training Resources

    For CIS technology training support for Office 365, Dropbox, Blackboard and CUNYfirst across CUNY

    Please feel free to leave anonymous feedback for CIS Training here.

    CUNY Cybersecurity

  • Hispanic Educational Technology Services (HETS) Helps You and Your Students

    LaGuardia I.T. is a member of HETS which allows all LaGuardia faculty, staff and students to benefit from the many valuable services HETS offers.

    HETS regularly schedules webinars in English and Spanish regarding technology, distance learning and related topics to support faculty and administrators on this new modality. We will post future HETS webinars in this space as they are scheduled.

    Webinar for Faculty and Staff in English:

    • Topic: Higher Education change in teaching and learning and the role of digital communities of inquiry.
    • Brief Description of Topic: Post-Covid-19, greater awareness of the opportunities and challenges of online education opened the door to digitalized, networked and knowledge-based communities as a way of getting things done. Education must support the need for these new skills and change itself to become the education system that represents and supports this new digital, networked world. The Community of Inquiry theoretical framework offers new ways to address teaching and learning and bring about solutions to the problems of access and inclusivity previously considered difficult or impossible to implement.
    • Presenter: Dr. Martha Cleveland-Innes [r20.rs6.net], Professor of Open, Digital, and Distance Education, Athabasca University
    • Date: Thursday, June 23, 2022
    • Time: 2 PM – 3:30 PM
    • Place: Via ZOOM
    • Registration: Free of charge!
    • More Info and to Register: HETS Webinars in English


    For more HETS tools, resources, and tips about teaching, teches/Health_Services/Coronology and productivity in a higher education scenario to better serve students, visit the Faculty & Administrators Placita (Plaza).

  • Webinars and Recorded Trainings to Help You Teach Remotely

    Technology Support and Access

    All Technology

    For help with any technology, contact the LaGuardia I.T. HelpDesk by:

    • Website Form
    • Email: ITHelp@lagcc.cuny.edu
    • Phone: 718-482-6134
    • Faculty & Staff Portal: From the LaGuardia Web Site choose My LaGuardia > Faculty & Staff, log in, then under Request Support, click on IT HelpDesk


    Microsoft Office 365 for Education

    This CUNY page will provide you with a variety of resources to help you navigate and utilize the sharing and collaborative services provided by the Microsoft Office365 platform, including the following applications:

    • Excel 365 – the cloud version of MS Excel;
    • OneDrive – the cloud storage service;
    • OneNote – free-form information gathering collaboration tool;
    • PowerPoint 365 – the cloud version of MS PowerPoint;
    • Teams – a unified communication and collaboration platform that combines that, video meetings, file storage, and app integration;
    • Word 365 – the cloud version of MS Word.

    If you have any questions about Microsoft Office 365 training contact CISTraining@cuny.edu


    ZOOM Access and Support
    • To access your ZOOM account, go to ZOOM portal page and choose Sign in. You will be taken to familiar CUNY login prompt where you enter yourFirstname.LastnameNN@login.cuny.edu login credentials to reach your account.
    • Using the ZOOM web-based portal is the best way to reach the ZOOM site. For Desktop and Mobile App users: Use Sign-In with SSO and the Company Domain: CUNY to use your CUNYFirst Login. For more detailed instructions with screenshots use this link for a printable PDF: Login Instructions
    • ZOOM security protocols/practices are required for campuses, programs, academic departments, offices, faculty or staff that use ZOOM for any CUNY related activities.
    • ZOOM installers and plugins are available for all platforms and the latest versions can be downloaded from the online Help Center
    • Technical Support is available from ZOOM. As a licensed user you can go to the ZOOM Tech Help Center and Login support Issues can be reported to LaGuardia campus IT using the e-mail: ZoomHelp@lagcc.cuny.edu.

    CUNY Technology Services for Faculty

    Campus Visit Protocols for Faculty and Staff
    • Each Division has designated at least two liaisons to serve as divisional approvers charged to review and approve faculty and staff member visits. The following steps describe the request process for visits: Requestors will need to access the Campus Access Request Form via the faculty/staff web portal and include reasons for the campus visit. Requests must be submitted 48 hours in advance. (Use Outlook credentials to navigate.)
    • Requests submitted will be automatically sent to divisional liaisons for approval.
    • Upon approval, the requestor will receive an email with instructions on how to download the Everbridge app and complete the mandatory Daily Health Screening/COVID Symptoms Checker.
    • Everbridge App: Instructions how to access and use the Symptom Checker.
    • In situations where a smartphone with an Everbridge app is not available, the questionnaire is accessible via a daily email or in-person at the CUNY location. Everbridge Health Screening via Email PDF
    • For complete protocols including Essential Staff, Contractors, Students, Visitors, Guests and Children, visit Protocols for Accessing Campus Facilities .

    New Library System: ALMA by Ex Libris

    Distance Learning with the LaGuardia Library