Human Resources


At the Office of Human Resources, we foster a positive and inclusive workplace environment, valuing every individual within our thriving college community. Our comprehensive services support employees throughout their work life cycle. We administer benefits and compensation packages to ensure their well-being and offer opportunities for professional growth through recruitment, training, and development programs.

As partners in your work life cycle, we offer a range of services, including recruitment, benefits, training and development, payroll, labor relations, employee relations, and Human Resources Information Systems (HRIS). Our dedicated team is committed to providing exceptional support and meeting the needs of our campus community.

Our vision is to be at the forefront of HR solutions and practices, positioning LaGuardia Community College as the employer of choice not only within CUNY but also beyond. In all that we do, we uphold the values that guide us. We understand the importance of confidentiality and safeguard the information entrusted to us. Above all, we prioritize safety and security, promoting a work environment that is safe and healthy for all. We continuously strive to meet evolving needs and create a dynamic and supportive environment for our valued employees, and are here to support your success and growth within our vibrant community. Thank you for choosing LaGuardia Community College. We are here to support your success and growth within our vibrant community.

Health Maintenance Organization (HMO’s)
Insurance Provider Phone / Website
CIGNA Healthcare (800) 244-4466
Empire HMO (NY) (800) 767-8672
Vytra Healthcare (800) 448-2527
HIP Prime HMO (Emblem Health) (800) 447-6929
GHI HMO (Emblem Health) (877) 244
Point Of Service (POS), Exclusive Provider Organizations (EPO) & Participating Provider Organizations (PPO) Indemnity Plans
Insurance Provider Phone / Website
DC37 Med-Team (DC37 members only) (212) 501-4444
Empire EPO (800) 767-8672
Empire Blue Cross Blue Shield (800) 433-9592
HIP Prime POS (Emblem Health) (800) 447-6929
Union Website
DC37 Union
PSC-CUNY Union Welfare Fund Current
PSC Contract
Salary Schedule
Service Employees International Union (SEIU)
Int’l Brotherhood of Teamsters (IBT)
The International Alliance of Theatrical Stage Employees (IATSE)
New York State Nurses Association (NYSNA)
A dedicated space has been established on campus for nursing parents. Rooms C350 and MB60 are now available to all employees and students who have a current college ID and submit the reservation date/time using the Reservation Calendar.

Department Contacts

Vacant Executive Director of Human Resources 718-482-8050
  Robert Niesen CUNY Office Assistant (Assistant to the Director) 718-482-5519
Vacant Human Resources Manager (Benefits) 718-482-5079
  Bonnie Brown Human Resources Specialist (Benefits) 718-482-5087
  Bryan Parks CUNY Office Assistant (Benefits) 718-482-5075
Evelyn Almanzar Human Resources Manager (ECP/HEO) 718-482-5064
  Karamvir Kaur Human Resources Specialist (Faculty) 718-482-5075
  Debbie Tyner IT Bus Data Rep Analyst (Civil Service) 718-482-7080
  Rose May Chaperon Human Resources Coordinator (Adjuncts) 718-482-5075
  Peggy Williams Human Resources Coordinator (CUNYFirst) 718-482-5081
Philip Kraatz Human Resources Specialist (Recruiter) 718-482-7085
  Luis Ortiz CUNY Office Assistant (Part-Time Civil Service)  718-482-5075
  Leslier Uribe Lozano CUNY Office Assistant (Part-Time Civil Service)  718-482-5534
Daisy Caceres Human Resources IT Associate 718-482-6065
Jose Plasencia Professional Development & Training Manager 718-482-7084
Natasha Ford Senior HR Generalist for Non-Tax Levy Entities 718-482-5075

What is HR Help?

Part of Service Now which is our new CUNY Enterprise Ticketing System that will improve our efficiency, customer service by collecting and tracking inquiries that come into the Human Resources Department.

Service Now will organize and prioritize inquiries and help us respond to customers in a more efficient and timely manner.

How To Use Service Now?

1. Login to Service Now @ 

2. Please click  for instructions on how to create a ticket for Human Resources and Payroll

Need Help or Have Questions about Service Now?  

You may explore CUNY’s knowledge base to learn more information about the new Service Now ticketing system. You can also submit a ticket by visiting our Service Now catalog of services.