LaGuardia’s ombuds officer — or student advocate — offers a confidential, neutral resource for students to receive assistance and voice concerns and complaints. The ombuds officer serves as a mediator who strives to address issues and facilitates communication and resolution in a fair and equitable manner. The mission of the office is to create opportunities for students to grow academically and socially. Any student seeking advice can use the services of the ombuds officer. The term “ombudsman” originated in Sweden in 1809 when a public official was appointed to deal with individual complaints against government acts.
Luke Cardaio Student Advocate/Ombuds Officer (718) 482-6072 firstname.lastname@example.org C-317 Office Hours Monday–Friday 9 a.m.–5 p.m. Additional evening hours available by appointment.