BACKGROUND
The Hotel T.E.A.C.H. Project Curriculum was developed by LaGuardia’s Center for Immigrant Education and Training (CIET) with industry partner Sheraton Manhattan Hotel with funding from the U.S. Department of Labor. Lessons are intended for instructors serving non-native English speakers who are currently working or preparing to work in the hospitality industry.
The curriculum is keyed to the Equipped for the Future (EFF) role map and skill sets to show how the various skills taught in the curriculum relate to those workforce development competencies. The intent is to develop the skills necessary for immigrant workers to work successfully in the hotel industry, thus benefitting both the employer and the employee. Students are also encouraged to practice and use the behavioral skills outside work in their personal lives.
Hotel T.E.A.C.H. is designed to help develop English language skills, soft skills and technology skills, with the goal of helping an individual acquire a job in the hotel and hospitality industry. It is based on industry standards, implicit knowledge of the setting, Equipped for the Future (EFF) content standards, and the attainment of student goals. There are eight units that cover topics such as identifying learning goals, communicating with guests, working as part of a team, career advancement, and getting ready for an interview. Clear directions for implementation, handouts, material lists and teacher tips are included.