Each department has one or two individuals designated as “authorized requestors” who submit work requests through the department’s computerized on-demand, web-based ON DEMAND WORK REQUEST SYSTEM (WRS). All other staff are to submit all requests other than trouble calls or emergencies to their area’s WRS Coordinator. However, any faculty or staff member may phone Building Operations at ext. 5580 concerning hot and cold complaints (trouble calls) or building related emergencies.
Daily Interactions – To check the status of an existing request please ask one of your area's authorized requestors to log into the ON DEMAND WORK REQUEST SYSTEM to check the status of one or more work requests. If you have a question regarding any aspect of Building Operations, first check this website for the information. If the answer cannot be found, email the office using the address specified on our HOME page. If the question is an urgent one, call our main number, ext. 5580 to ask for assistance from 8:00 a.m. through 5:00 p.m., Monday through Friday.
If you have a major request in progress or one about to begin, and wish to discuss any aspect of the job, please call the main office to request scheduling a meeting with the Director and/or Assistant Director. Please be sure to give the reason for the meeting, the specific concern(s) to be discussed and anything of a relevant nature. It will be helpful as well when scheduling to identify the job as entered into the WRS and supply the assigned WRS number, or state that it is an entirely new task.
Submission of Work Requests– the computerized ON DEMAND WORK REQUEST SYSTEM is now the sole method for submission of work requests to Building Operations. There have been numerous workshops held through Human Resources and this Department to provide the entire College community with all needed information. However, if an authorized requestor still has questions, he/she may telephone the System Administrator at ext. 5591 for information on access. For routine information not included in the Frequently Asked Questions section on this website, please call our dispatcher at ext. 5580 for assistance.