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  • LOCATION

    Main Building – Room MB79 
    Phone: 718-482-5580 
    Fax: 718-609-2044 
    Email:  buildingops@lagcc.cuny.edu 

    31-10 Thomson Avenue
    Long Island City, N.Y. 11101 

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  • FREQUENTLY ASKED QUESTIONS


  •  Q. Can requests be made over the phone?
    A. Only facilities-related emergencies are taken by phone for dispatch and entry into the automated On Demand Work Request System. 
    Facilities-related emergencies include such items as:
    a. Partial or full power outages/electrical
    b. Problems with air temperature or ventilation
    c. Problems with doors
    d. Elevator-related problems
    e. Flood
     Q. How do I check the status of my work order?
    A. Please go to On Demand Work Request System to obtain detailed information including how to check the status of work requests.
     Q. How do I request services from Building Operations?

    A. Building Operations uses an automated On Demand Work Request System that enables each department to submit requests using the internet.

    Each department has two or more “authorized requestors” who are able to enter the department’s requests into the system. Additional information about On Demand Work System can be found under services.

     Q. How does Building Operations charge for services that are not considered routine?
    A. Building Operations does what is called a charge-back for work which requires the requesting department to pay for some or all of a requested job. Detailed information on charge-backs can be found in the services section of our website.
     Q. If I have a comment, a question or suggestion related to Building Operations what should I do?

    A. Please contact Building Operations for any of these items using our e-mail address . All e-mails are kept confidential so feel free to be as specific as you need to be and feel comfortable discussing individual staff members or tasks performed.

    These e-mails are read and handled by supervisory staff and your name will not be divulged. 

     Q. What is the usual turn around time for a paint request?

    A. Paint requests are accepted on a first come, first served basis. A member of the Building Operations staff does examine each area prior to authorizing each request. If an area’s condition indicates a pressing need (e.g. damage from leaks, holes in walls, excessive graffiti) that request will be placed ahead of other requests of a less urgent nature.

    Many users feel that requests for painting take an unusually long time to process. Please bear in mind that Building Operations has the responsibility for maintaining the entire campus and must paint all public areas on a priority basis. 

     Q. What specific tasks are performed by Building Operations?
    A. Click on services to learn about all or specific tasks performed by this department. Information is also provided on common tasks that are handled by other departments within LaGuardia, including where possible and contact information.
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    Public Safety

  • On Demand Work System
    On Demand Work System

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    Library Renovations

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    Campus Facilities

LaGuardia Community College
31-10 Thomson Ave.
Long Island City, NY 11101
1-718-482-7200
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