• Join the Team


    The program is currently accepting applications. The SSM application will be open from Monday, November 11th-Monday, December 9th. Below you can find a description of the Student Success Mentor position, roles, responsibilities, and the requirements to become an SSM. 


    • Attending and participating in required summer training sessions 
    • Facilitating the First Year Seminar Studio Hour 
    • Implementing ePortfolio-based assignments and helping students utilize advisement tech tools such as Degree Audit
    • Helping students adjust to the challenges of college
    • Serving as a liaison between First Year Seminar college students and faculty
    • Providing support at First Year student events and contributing to the creation of First Year Seminar resources 
    • Introducing students to the resources and services available to them at LaGuardia
    • Supporting First Year students through participation in the College's New Student Orientation.
    • Candidates must be either current LaGuardia Community College students who have completed a minimum of 24 credits and two semesters with a GPA of 3.2 or above OR, recent LaGuardia graduates currently attending a four-year college.
    • Be proficient in English; proficiency in other languages is a plus
    • Possess strong oral and written communication skills
    • Possess strong leadership skills as well as the ability to collaborate and work as part of a team 
    • Possessing knowledge and skills of the following software: Digication, MS Office and Windows 10
    • Having previous mentoring experience, and experience developing an ePortfolio
  • Students giving a lecture



  • Student Success Mentor Program


    The Student Success Mentor (SSM) program works with students in the First Year Seminar across nearly all majors and disciplines; including Business, Criminal Justice, Education, Engineering and Computer Science, Health Sciences, Liberal Arts: Social Science and Humanities, Liberal Arts: Math and Science, Natural Sciences, and Psychology majors. Since 2014, the SSM program has been committed to providing support to first year students adjusting to college life and getting to know the campus and resources. Since 2017, SSMs have also provided support to Studio Hours affiliated with select Capstone-level courses.





  • Who We Are


    The Student Success Mentor provides a wide-range of support to students while facilitating the Studio Hour component of a discipline-specific First Year Seminar course or Capstone course. They introduce students to key strategies and habits of mind for academic success, initiate and guide ePortfolio development, promote co-curricular learning opportunities, and share important campus resources designed to support each student’s academic journey.


    • SSMs have a lot of experience to share with first year students as college students currently studying at LaGuardia, or LaGuardia graduates studying at a senior college. 
    • SSMs have been academically successful at LaGuardia and impart these methods on their FYS students. 
    • SSMs can offer useful tips on using and benefiting from college resources available to you.
    • SSMs will help you develop your ePortfolio; a valuable tool that you will use throughout your LaGuardia journey. Please click here to view a gallery of exemplary ePortfolios.
    • And more
    • SSMs help students refine and polish their core ePortfolio originally created in the FYS course.
    • SSMs Offer guidance and resources around transfer planning.
    • SSMs collaborate with the LaGuardia Center for Career and Professional Development in providing career guidance as Capstone students prepare to graduate from LaGuardia.

  • Student discussing



  • FYS
  • First Year Seminar


    The First Year Seminar (FYS) is a graduation requirement that provides students with a gateway to the academic and co-curricular experience at LaGuardia. It will offer you a closer look at your chosen major and career plan, help you develop study skills key to success in college, and introduce you to the many resources available at LaGuardia. You can stop by the FYS lab in C-447 if you need assistance with your ePortfolio or with any other FYS assignment.


    • Connect with a faculty member within your major. 
    • Work with a Student Success Mentor (SSM). 
    • Learn about your major and related career opportunities.
    • Strengthen essential study skills like time-management and note-taking as well as learn strategies that support academic success.
    • Learn about the course selection process at LaGuardia and create a graduation plan.
    • Learn about transfer options once you graduate and start to work toward specific transfer goals.
    • Develop your own academic ePortfolio and learn about LaGuardia’s digital tools.
    • Learn about the importance of co-curricular participation and what events you should attend.
    • Develop an awareness of the many resources available to help you succeed in college.
    Absolutely! The course will prove to be especially useful in introducing you to LaGuardia's courses, resources, policies and transfer options. It will also offer you an opportunity to connect with faculty, other students, and staff which will help you successfully transition to a new college environment. It is also a requirement of all LaGuardia students, including transfer students.
    The First Year Seminar includes a Studio Hour facilitated by a Student Success Mentor. During this hour, you will create your own ePortfolio and be mentored by an SSM. SSMs, all of whom are either current LaGuardia students or graduates attending a 4-year college, understand what it means to be a LaGuardia student and will share their experiences, tips and resources to help you succeed at LaGuardia.
    ePortfolio is a digital tool which you will use to collect and store your academic work, reflect on your learning over time and connect with classmates, faculty, advisors, and prospective employers. You will begin the staged process of building your ePortfolio in the First Year Seminar and continue to add to and reflect on its contents from semester to semester. ePortfolio will help you gain an understanding of your own growth and improvement as a college student. While developing your ePortfolio, you will begin developing an academic and professional digital identity as well as basic graphic design skills. The FYS Lab, in C-447, is able to provide you with additional ePortfolio support.



  • SSM Do’s and Don’ts

    Are you a faculty member working with an SSM? Are you an FYS student working with an SSM in the Studio Hour? Here’s what you need to know about working with an SSM.


  • SSMs Do:

    • Facilitate the First Year Seminar Studio Hour  
    • Share their own experiences and provide tips for academic success 
    • Know the ”ins and outs” of being a student at LaGuardia
    • Prepare reports on student ePortfolio progress to share with faculty
    • Share college resources, opportunities and tools to help students succeed in college
    • Reinforce the themes of the FYS through engaging Studio Hour activities.
    • Serve as a student’s mentor, role model and cheerleader!


  • SSMs Don't:

    • Lecture students 
    • Grade ePortfolios or assign grades for the FYS Studio Hour 
    • Lift advisement holds
    • Advise students on financial aid, course selection, or any other component of the advising process at LaGuardia




  • Contact Us


    Ellen Quish


    Director of First-Year Programming and Student Success


    Room: M-311B
    718-482-5382
    equish@lagcc.cuny.edu

    Estefany Gonzaga


    Coordinator, Student Success Mentor Program


    Room: M-311A
    718-799-7608
    egonzaga@lagcc.cuny.edu

    David Brandt


    Professional Development and Communication Coordinator for CTL Student Success Programs

    Room: M-311
    718-730-7563
    dbrandt@lagcc.cuny.edu