Frequently Asked Questions About eSIMS Registration

WHEN DO SPRING 2007 CLASSES BEGIN?
Spring classes begin on Sunday, March 4, 2007.

HOW CAN I GET ACCESS TO eSIMS?
Students can find eSIMS on the LaGuardia home page by clicking on the blue Register box in the lower left corner. They can then select eSIMS "Spring Sign In" on the next page, then on the eSIMS home page type your Student ID for ID and PIN number for PIN, or students can use the following URL:
http://esims.cuny.edu/NotLoggedInServlet?CurrentCommand=CollegeProcess&CollegeCode=LG. Click the eSIMS web registration icon, then click on "eSIMS log in", select "LaGuardia", click "Submit", then type your Student ID for ID and PIN number for PIN.

HOW DO I GET MY PIN?
New students will receive their Personal Identification Number at the time they come to campus for new student orientation, advisement and registration.

HOW DO I GET MY REPLACEMENT PIN?
The PIN is not changed, except by the student. If you need your PIN reset, visit the Registrar's Office in C-107 with a valid picture ID. You will receive a temporary PIN that should be changed to a number that only you can remember.

WHEN CAN I REGISTER?
You will receive a specific appointment date and time to begin registration.

WHAT SHOULD I DO IF I DO NOT RECEIVE MY REGISTRATION INFORMATION IN THE MAIL?
Check your NetMail (student e-mail), DegreeWorks, or eSIMS. You may visit the Registrar's Office (C-107) or call 718-482-5242 or email ONLINEREG@lagcc.cuny.edu . You can also check eSIMS using the Registration option. Your registration date and time will be displayed under the appropriate semester.

WHEN WILL ESIMS BE AVAILABLE?
eSIMS will be available from 7:30am to 11:30pm weekdays, 8:30am-4:30pm Saturday and 8:30am-11:30pm Sunday starting November 20.

WHERE DO I REGISTER?
All students must register online using eSIMS.

Continuing students register online (eSIMS) at home, at the public library, or at one of the College's open computer labs. You are encouraged to attend an eSIMS workshop so that you are prepared to use eSIMS. Check your NetMail for workshop information.

New students will be invited to register on campus by appointment and will receive assistance in learning how to use eSIMS. Students will be expected to complete their own registration.

HOW DO I REQUEST SPECIAL PERMISSION TO TAKE A COURSE?
1. Override a prerequisite or corequisite stop - see academic department.

2. Overtally a closed course section. Look for an open section of the same course. If needed, then visit the academic department.

3. Overload - enroll in more than 18 credits in Session I and more than 8 credits in Session II - see Academic Affairs Office (M400).

ACADEMIC DEPARTMENTAL CONTACTS:

DISCIPLINE CODE	DEPARTMENT	CHAIRPERSON	ROOM #
AMA, AMM, AMN, AMO, AMP, AMT	Accounting & Managerial Studies	Kathleen Forestieri	E-223
CSE, CSZ, CSX	Communication Skills	Hannalyn Wilkens	E-115
CEP, CPA,CPB, CPC	Cooperative Education	Doreen Kolomechuk	M-203
FSC, FSE, FSG, FSM	Counseling	Joan E. Edmonds-Ashman	C-245
ELA, ELB, ELC, ELE, ELF ELN, ESA, ELL, ESL, ESR	Education & Language Acquisition	Jack Gantzer	E-200
ENA, ENC, ENG, ENN, ENZ, English Department	English	Sandra Sellers Hanson	E-103
HSC, HSD, HSE, HSG, HSI, HSM, HSN, HSS	Human Services (NAS)	Iliana Rodriguez-Garcia	C-252
HUA,HUC, HUD, HUH, HUL, HUM, HUN, HUP, HUR	Humanities	Sandra Dickinson	E-202
LRC	Library Media Resources Center	Jane Devine	E-101
MAT	Mathematics	Kamal Hajallie	E-218
SCB, SCC, SCD, SCH, SCL, SCN, SCO, SCP, SCR, SCT, SCV	Natural and Applied Sciences	Ann E. Feibel	E-300
SSA, SSE, SSH, SSN, SSP, SSS, SSY	Social Science	Lily Shohat	E-235

WILL ADVISORS BE AVAILABLE?
Academic advisors, faculty and staff will be available on campus to assist students with advisement. Continuing students are expected to register themselves.

IF I NEED HELP USING ESIMS, WHAT DO I DO?
Go to the on line eSIMS tutorial on our home page. 

If you still have questions regarding registration, please email ONLINEREG@lagcc.cuny.edu
or visit the Registrar's Office in C-107 or call the Student Information Center at (718) 482-5242.

All college offices and phones will be very busy during the registration period, so if you are experiencing difficulty in reaching an office, please be patient and try back later.

If you have a stop or hold, contact the office that placed the hold on your record. If a course is closed, you need to choose another section of the course, or another course. You will NOT be referred to the academic department. If you are uncertain what course to take, refer to the on-line Catalog and review the requirements for each degree at the beginning of the Catalog. If you cannot log-on, reboot your computer and carefully retry the sign-on.

ARE THERE ANY RESOURCES AVAILABLE TO ME ON WEEKENDS?
Check your NetMail for Saturday Hours.

WILL I BE ABLE TO CHANGE MY PROGRAM AFTER INITIAL REGISTRATION?
YES. You can change your program without penalty prior to March 5th.

Starting March 5th, there is an $18 fee for each change of program (Add or Replace a course). The change of program feature will be available throughout the eSIMS registration period and through the fourth day of classes.

When using eSIMS to process a change, be certain to use the Take and Replace option instead of the Drop and Add keys to prevent unnecessary tuition liability charges.

HOW DO I KNOW IF ONE OF MY COURSES HAS BEEN CANCELLED?
You can check your schedule at any time. A deleted course will not appear on your schedule.

You will also be sent a NetMail notification of a cancelled course.

You can then go into eSIMS to add another section or course. Please remember to print your Course schedule

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WHAT DO I DO IF I GET A MESSAGE THAT I DO NOT HAVE THE NECESSARY PRE- OR CO-REQUISITE?
1. Register for the pre- or co-requisite course and plan on taking the next course in the next semester.

2. If you believe that you have met the pre- or co-requisite, visit the respective academic departmental office.

WHAT IS A BOOK VOUCHER?
A book voucher is a credit to your account to purchase required text books and supplies at the college's bookstore.

HOW DO I GET A BOOK VOUCHER?
You must have an available PELL credit after tuition and fee charges have been applied to your bill. For additional information, please visit C-107.

If I HAVE ALL WU's and/or W's WHAT WILL HAPPEN?
You will have to repay a portion of your financial aid and you will lose TAP for the following semester.

IF I BECOME FULL-TIME WITH SESSION II, WILL THEIR FINANCIAL AID INCREASE?
It may. Please see C-107 for details.

IS IT TRUE THAT I MUST TAKE 12 CREDITS IN MY MAJOR TO RECEIVE TAP?
Yes.

IF I HAVE NOT BEEN ADVISED, CAN I REGISTER FOR THE NEXT SEMESTER?
All students are encouraged to seek academic advisement . Advisement is required for students with less than 30 credits, in unsatisfactory academic standing or are students in special program and selected majors. If you have earned more than 30 credits, you can register for courses, beginning with your registration appointment date and time.

AFTER I HAVE COMPLETED REGISTRATION, HOW DO I KNOW THAT I AM IN THE COURSE THAT I REGISTERED FOR?
Print out your schedule and tuition bill. Verify that you are enrolled in the correct courses. Please settle any balance due with the Bursar by the due date to avoid course cancellation.

You need to go back online a day or two before classes begin to ensure that none of your classes have been cancelled and to check the location of your courses.

WHEN DO I NEED TO PAY MY tUITION BILL?
Payment for Spring 2007 Session I can be made immediately after registering. Payment MUST be made by close of business on Thursday, February 22nd, 2007.

CAN I REGISTER FOR MORE THAN 18 CREDITS?
It is possible for advanced standing students to register for more than 18 credits during the 12-week semester. However, you will need special permission from the Division of Academic Affairs Room M403.

WHAT SHOULD I DO IF I DO NOT HAVE ACCESS TO THE INTERNET AT HOME?
You can use any internet enabled computer. On campus visit the open computer labs. Off campus visit any public library.

IF A SECTION IS NOTED AS OPEN ON CUNY'S WEBSITE, BUT ON eSIMS IS NOTED AS CLOSED, WHICH SITE IS PROVIDING THE MOST RELIABLE INFORMATION?
eSIMS reflects the most accurate information, whereas the CUNY and LaGuardia websites are refreshed only once every 90 minutes.

CAN STUDENTS PAY THEIR TUITION AND FEES ON ESIMS?
MasterCard, Discover, Visa and American Express credit card payments for the full tuition liability are accepted. Credit card payment can be made in person at MB55, or over the web (e-SIMS).

For more payment options, please visit the Bursar website.

I HAVE A TOP CODE. WHAT DOES IT MEAN?
You must clear any "STOP" before you can register by contacting the respective office:

STOP CODE	OFFICE	ROOM #	PHONE #
A	ADMISSIONS OFFICE	M-147	(718) 482-7206
B	BURSAR	MB-55	(718) 482-7226
C	COUNSELING/ADVISEMENT	See your advisor
F	FINANCIAL AID OFFICE-GENERAL	C-107	(718) 482-5115
G	PROOF OF H.S. GRADUATION	M-147	(718) 482-7206
GD	INTEND TO GRADUATE	C-107	(718) 482-5012 or 5136
H	HEALTH SERVICES OFFICE	MB-40	(718) 482-5280
IS	INTERNATIONAL STUDENT OFFICE	M-166	(718) 482-5145
L	LIBRARY	E-101	(718) 482-5426
R	REGISTRAR	C-107	(718) 482-5242
SK	SEEK/COLLEGE DISCOVERY	C-249	(718) 482-5270

WHERE IS THE BURSAR'S OFFICE LOCATED?
The Bursar's Office is located in the "M" Building-Room MB55. The telephone number is 718-482-7226. The e-mail address is bursar@lagcc.cuny.edu.

HOW MUCH IS TUITION?
Tuition fees are determined by residency, degree status and number of credits. Please visit http://www.lagcc.cuny.edu/business/tuition_fees.htm for details.

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WHEN AND WHERE WILL I RECEIVE MY FINANCIAL AID CHECKS?
All FINANCIAL AID CHECKS will be mailed to your home address, if you have not signed up for direct deposit. For payment schedule, visit Payment schedules.

MAY I PAY BY CHECK OVER THE PHONE?
The College does not accept this method of payment.

WHAT IF I HAVE ADDITIONAL QUESTIONS OR NEED HELP? WHOM DO I CALL?
Contact the Student Information Center at (718) 482-5242. Questions, comments and requests may be e-mailed @ ONLINEREG@lagcc.cuny.edu .

HOW CAN I CONFIRM THAT I DELETED A COURSE?
After dropping the course on the registration screen, go to your schedule; the course should not appear on your schedule. If it does, you did not delete it properly; try again.

WHAT ARE THE HOURS OF OPERATION OF THE STUDENT INFORMATION CENTER?
The hours of operation are:

Monday-Thursday : 8:00am - 07:00pm
Friday : 8:00am - 04:00pm

Check your NetMail for additional hours during registration.

WHAT ARE THE HOURS eSIMS IS AVAILABLE?
The hours of eSIMS are:

Monday-Friday : 7:30am - 11:30pm
Saturday : 8:30am - 04:30pm
Sunday : 8:30am - 11:30pm

WHEN AND WHERE CAN I SEE AN ADVISOR?
New students are invited to orientation/advisement/registration after they have submitted all admission documents, immunization forms and completed all placement tests.

Continuing students should see an advisor as early in the academic semester as possible to clarify any questions that they may have regarding course planning and registration. Students should access DegreeWorks to learn the name and location of their advisors. .

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