Outlook Web Access (OWA)
The college’s migration of Faculty/Staff email from GroupWise to Microsoft Exchange/Outlook is now complete, and Outlook is the standard email system for all employees. If you have not already done so just log in to Outlook Web Access and review the emails from the Outlook Team to get started.
You can still refer to your old GroupWise account as needed until December 31, 2015.
The Microsoft email environment is made more effective by separating the routing and storage of email documents, calendars, folders, etc., into a system known as Microsoft Exchange (MS-Exchange). MS-Outlook is the software we will use to access all the information stored in MS–Exchange.
In order to accommodate all users we are supporting three versions of Outlook software:
Self Service Guides are already available on our website on the Instructional Services and Media Distribution (ISMD ) Training Materials website listed under Microsoft Outlook 2013.
If you have any questions or need any help, visit our Help Desk or call the HelpDesk at 718-482-6134.
In addition to providing you with an industry standard email system, several college services will also benefit from our adoption of Exchange and Outlook. Principle among these benefits will be email integration with:
Other benefits from Outlook’s capabilities include:
To access Outlook’s full range of features we recommend that PC users upgrade your computer to Office 2013. MAC users should use Outlook 2011, the newest version available from Apple. The HelpDesk will be happy to help you upgrade the software on your computer. If the upgrade is inconvenient for you at the time of the migration, you will still be able to access Outlook through Outlook Web Access.
Once your cabinet folder and email content were reduced to (or was already within) your quota size (usually 500 mb), your content was automatically transferred from GroupWise to Outlook unless otherwise requested. If your mailbox was over quota, the excess was deleted or archived prior to migration. Your Outlook cabinet was organized exactly as it is in GroupWise.
2. Can I move my archived folders and files from GroupWise to Outlook? Yes, you’ll be able to convert all of your archived files from GroupWise to an Outlook .Pst file where you’ll be also be able to archive your Outlook emails. The GroupWise files are not automatically converted but it’s easy to do yourself. You’ll learn how at your workshop or you can use our “Converting GroupWise Archive to Outlook Archive (.Pst)” Self Service Guide to see how to do it yourself.
3. Can I give other individuals access to my Outlook emails and calendar? Yes you can. You’ll learn how to delegate access at your workshop, or you can use our “Delegate E‐mail Access” Self Service Guide to see how to do it yourself.
4. Will I be able to access my Outlook account when I’m off campus or not near my computer? Yes, you’ll be able to access your Outlook account by using the Outlook web application. Just enter Outlook.lagcc.cuny.edu in your browser and login with your Active Directory Credentials, e.g., the credentials you use to turn on your office computer after it’s been turned off. You’ll learn more at your workshop or you can refer to our “Getting Started with the Outlook® Web App” Self Service Guide to see how to do it yourself.
5. Are there Outlook Self Service Guides available where I can learn how to use Outlook? Yes, you can access a complete set of Self Service Guides on the Instructional Services and Media Distribution (ISMD) Training Materials website page listed under Microsoft Outlook 2013.
6. Who can I contact if I have any questions or need help? If you have any questions or need any help, visit our Help Desk or call the HelpDesk at 718-482-6134. You can also be able post a question or message directly to an Outlook/Exchange Help folder that is in your Outlook Favorites Folder. The Outlook/Exchange Help messages are handled by members of our HelpDesk dedicated to helping you make a smooth transition to Outlook.
7. Is there a difference between Microsoft Exchange and Microsoft Outlook? Yes, there is a difference. Microsoft Exchange is a system that separates the routing and storage of email documents, calendars, folders, etc. Microsoft Outlook is the software we will use to access all the information stored in Microsoft Exchange.
8. Are there different versions of Outlook? Yes, to accommodate all users we will support three versions of Outlook software:
9. Is Outlook compatible with cell phones? Yes, Outlook is compatible with cell phones and a wide-range of other portable smart devices, e.g., tablets, iPads, etc.
Step 1 - Password Registration
Step 2 - Password Reset
Your new password MUST meet the following criteria:
Must be at least 8 characters long
Password must not be one of 2 previous passwords Must contain at least 1 uppercase letter, 1 lowercase letter, and 1 numeric OR special character
You will not be able to change the password again within 1 day. The new password will expire 180 days after the last password change.
LaGuardia Community College Email Guidelines
Microsoft Outlook uses Calibri (Body) in 11pt. as the default type font family and size for emails. Calibri was selected by Microsoft as the default font because it’s easy to read on digital devices such as cell phones, tablets, etc.
To ensure email display professionalism, consistency and clarity, Calibri is the College’s approved type font for use only with emails.
Do not change your Outlook type font settings or send out any emails using other type fonts – non-standard typefaces and HTML may not translate well across other email systems.
Your email signature
should reflect a professional and consistent appearance for conducting College
business by e-mail. Your signature is
intended to maximize contact information while promoting our website and social
media pages to those who receive the emails.
It also helps to build the College’s visual identity.
We have created the signature sample as
a template for you to use and reference:
Email Signature Template:
Charles A. EliasDirector, Marketing and CommunicationsLaGuardia Community Collegecelias@lagcc.cuny.edu718-482-5052
Long Island City, NY 11101
www.laguardia.eduFacebook - LaGuardiaCCTwitter - @LaGuardiaCCLinkedIn - LaGuardia
You may also want to include prefixes (Dr., Mr., Ms., etc.), suffixes (degrees,
certifications, etc.) or your fax and cell phone numbers. If that’s the case, you can use the following
template adjusted as appropriate:
Mr. Charles A. Elias, CBCDirector, Marketing and CommunicationsLaGuardia Community Collegecelias@lagcc.cuny.eduOffice: 718-482-5052Fax: 718-609-2050Cell: 347-906-1115
31-10 Thomson Avenue, Room E509FLong Island City, NY 11101
The full email signature should be included when representing yourself as
part of the university, but it isn't necessary for day-to-day emails between
Charles A. EliasDirector, Marketing and CommunicationsLaGuardia Community College, E509Fcelias@lagcc.cuny.edu718-482-5052
Mr. Charles A. Elias, CBCDirector, Marketing and CommunicationsLaGuardia Community College, E509Fcelias@lagcc.cuny.eduOffice: 718-482-5052Fax: 718-609-2050Cell: 347-906-1115
To set up your signatures in
Outlook, please use the following instructions:
1. Obtain LaGuardia logo from the
LaGuardia Visual Identity SharePoint folder on our website:http://project2007.laguardia.edu/sites/projectserver_384/Visual_Identity/default.aspx
Download the “LAGCC logo for
Outlook.png” for your possible use later.
2. Go to
NameTitle, DepartmentLaGuardia Community CollegeYour email addressYour Telephone #(s)
hit return once
31-10 Thomson AveYour Room NumberLong Island City, NY 11101
hit return once
and add logoYour signature should have uniformity in both font
type and size. Like this:
Your NameYour functional title, DepartmentLaGuardia Community College firstname.lastname@example.org-XXXX
31-10 Thomson AvenueYour Room NumberLong Island City, NY 11101www.laguardia.edu
Once you’re proofread your information, click
the “OK” tab.
Text should remain
black on white background. Do not use any color fonts or color
systems and mobile devices block images. Images can also increase the size of
e-mail in-boxes exponentially. For those with in-box size limits, this can be
Outlook allows for
a personal photo—in your contact info. Only an appropriate “professional” image
of you is permitted in this space. By “professional,” think LinkedIn, NOT
Do not use photos
of children, other adults, pets, buildings, geographic scenes, the LaGuardia
Logo, other logos, objects, etc.
Do not use quotes
or messages since it is important to avoid the potential confusion of audiences
assuming a specific statement represents the College's official mission, tagline,
messaging or brand promise.