- What is the difference between the cleaning that is portrayed on the
training tapes and the real thing?
- How does the author portray Tammy, the office manager?
- What are the author’s
religious views? Why does she attend
the tent revival?
- What are the rates that the cleaning service charges its customers?
What do the workers get?
- Describe how Barbara treats her own rash. Should she have gone to an
- What does the cleaning crew
do to “terrorize” the
- What does Barbara think of the Accutrac test?
- How do Barbara’s co-workers
react when she tells them that
she is a reporter?