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  • Computer Service Technician Certificate Program
  • Computer Service Technician Certificate Program

  • Computer Service Technicians troubleshoot, repair and maintain computers. Begin a career in the lucrative, fast growing and high demand IT field and prepare for the industry standard COMPTIA+ certification.


  • Get the skills you need to start a career as a Computer Service Technician (CST). This 4-course, hands-on training program will teach you how to repair and network computers as well as how to install, activate and configure Windows Operating System. Topics include hardware, software, network systems and new technologies. In addition, you may take a fifth course to learn how to build your own computer and prepare for the CompTIA A+ certification test.

    A dedicated computer repair lab is available on campus.

  • COURSES

  • Learn the fundamentals of how a computer functions: hardware, software(including operating systems) and storage devices. This course is a prerequisitefor CST Part 1: Hardware. You may skip this course by passing an equivalency exam.

    Sat 9/23/2017 10/14/2017 9:00-2:30 $235 A05CMP100A

    Study computer hardware (Interfaces, Form factors, Standards) through a combination of lecture, demonstration, and hands-on experience. Learn the proper use of tools by disassembling a PC, installing component parts and practicing troubleshooting techniques. Upon completing this course, you should be able to select appropriate computer equipment to build different types of task-related computers. Prerequisite: Introduction to Computer Technology or passing equivalency exam.

    Sat 10/21/2017 11/18/2017 9:00-2:30 $360 A05CMP101A

    Learn Windows Tools as well as operating systems architecture (Windows XP, Windows Vista and Windows 7) and how to install, activate and configure operating systems. You will also perform software diagnostics and install, configure and troubleshoot several components, such as CD/DVD ROMS, network cards and sound cards. Prerequisite: Successful completion of CST, Part 1.

    Sat 11/18/2017 12/16/2017 9:00-2:30 $360 A05CMP102A

    Explore how computers interact with other computers, servers, hubs and switches, and learn Internet protocols. You will also plan and implement home- and small-office networks with Internet access via physical and wireless networking. Prerequisite: Successful completion of CST, Part 2.

    Sat 1/6/2018 1/27/2018 9:00-2:30 $360 A05CMP103A

    Get a working knowledge of security best practices. Learn about anti-virus software, remote assistance and remote desktop connections; wireless access point and router setup and configuration; and connecting newer devices to a network, such as iPods, iPads and Android smart phones. Prerequisite: Successful completion of CST, Part 3.

    Sat 2/3/2018 2/24/2018 9:00-2:30 $360 A05CMP104A

    Put your practical and theoretical training to use by designing and building your own PC. You will also prepare for the A+ certification exam by reviewing and taking full-length practice exams. Prerequisite: Successful completion of CST, Part 4.

    Sat   9:00-2:30 $360 A05CMP112A

  • REQUIREMENTS

    • Prerequisite for CST, Part 1: Hardware – Introduction to Computer Technology or passing equivalency exam
    • Prerequisite for CST, Part 2: Software – Successful completion of CST, Part 1
    • Prerequisite for CST, Part 3: Networking – Successful completion of CST, Part 2
    • Prerequisite for CST, Part 4: New Technologies – Successful completion of CST, Part 3
    • Prerequisite for CST Part 5: Build Your Own Computer and Prepare for CompTIA A+ Certification – Successful completion of CST, Part 4
  • CAREER PROFILE

    Help Desk Technician, IT Specialist, Network Administration
    $51,000 is the median salary for a computer support specialist. (U.S. Bureau of Labor Statistics)
    The employment of computer support specialists is projected to grow 12% from 2014 to 2024, faster than the average for all occupations. (U.S. Bureau of Labor Statistics)

    In New York State, employers had a demand for Software Developers/Applications, Computer User Support Specialists and Web Developers within the last year. (Burning Glass Technologies)
  • INSTRUCTOR BIOGRAPHIES

    Certificate in Computer Programming, New York University, has over 35 years of experience in the computer technology field and has taught at LaGuardia since 1997.
    AAS in Network Administration, LaGuardia Community College/CUNY, has 14 years of experience in the technical support field and has taught at LaGuardia since 2014.
  • Contact Us

    Contact Us

    Career and Professional Programs


    Phone
    (718) 482-5481

    Email
    aceprofessional@lagcc.cuny.edu

    In person
    31-10 Thomson Avenue, Room M143
    Long Island City, NY 11101

    Monday – Thursday, 10:00 a.m. – 6:15 p.m.
    Friday - Saturday, 8:30 a.m. – 3:30 p.m. 


    Register

    Register

    Ways to Register


    Online

    By phone
    (718) 482-7244
    with payment by MasterCard/Visa/Discover/American Express.

    In person
    M-Building, 31-10 Thomson Avenue, Room M143, Long Island City, NY 11101

    Monday through Thursday 8:30 a.m. - 6:30 p.m.
    Friday and Saturday 8:30 a.m. - 3:30 p.m.

    Cash payments must be made at the Bursar's Office 
    (C-Building, Room C110)
    Monday and Thursday 9:00 a.m. - 7:00 p.m.
    Tuesday and Wednesday 9:00 a.m. - 5:00 p.m.
    Friday 9:00 a.m. - 4:30 p.m.

    Discounts and waivers apply to all courses except those designated ND.