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LAGUARDIA COMMUNITY COLLEGE
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31-10 Thomson Ave.
Long Island City, NY 11101
LaGuardia Community College
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Student Technology Mentor
request an STM
Mentors provide assistance to students, faculty and staff in the use of various technology tools for research,
web development and document production. To request STM assistance, click on the link above.
If you need to request ePortfolio workshops or assessment depositing, go to the
ePortfolio request page
When requesting the assistance of an STM, please adhere to the following guidelines:
Faculty Responsibilities and Guidelines
Provide STM with clear job, tasks and goals for the project, along with due dates. Try to be specific about what you would like the STM to do.
Faculty is responsible for assigning work to the STM for the time the student is scheduled to work with faculty.
Faculty are responsible for the hours assigned to work with the student based on the faculty's request.
Faculty are responsible for signing STM timesheets. Please note that students do not get paid for the hours they do not work.
If a faculty member is unable to meet with the student as scheduled, faculty should make other arrangements to ensure the productive use of STM time.
Share information about your course (i.e. goals and assignments).
STMs are not permitted to supervise a class for a teacher; the teacher must be present in the room with the students during class and/or lab periods.
Faculty will provide feedback on STM performance to the program coordinator.
Student Technology Mentor (STM) Job Description
What do STMs do?
Assist faculty in designing, creating and maintaining technology-enhanced tools and resources for classrooms, such as:
Creating web pages with Dreamweaver
Managing courses in Blackboard and Ektron
Incorporating images and sound into learning resources
Assist in the development of ePortfolios
Develop multimedia projects
Assist with library database and Internet searches
Mentors assist in the ePortfolio studio, helping students to develop their ePortfolios
Assist ePortfolio consultants and SSMs during FYS studio hours and workshops
Use available resources to get help in solving technology-related problems/questions (e.g. textbooks, help menus, tutorials, Internet, other STMs, technology experts, instructors and CTL staff)
Create learning tutorials as needed
Troubleshoot application issues and Internet search problems
Provide one-on-one training to faculty and students in various technology tools
Develop new knowledge and skills using technology
Assist professors with technology-related surveys
Mentor faculty and students through providing technology-based information
Make suggestions when appropriate
STMs may not work more than 15 hours per week unless they are completing a full-time internship of 25 hours per week.
STMs may not run personal errands for students, faculty or staff.
May not perform clerical tasks that are not directly related to technology-based projects.
May not do physical inventories.
May not move equipment.
May not alter schedules without consulting with the program coordinator.
May not supervise a class for a teacher. The teacher must be present in the room with students during class and/or lab periods.
May not work with students on content.
Instructional Design Assistant (IDA) Job Description
What do IDAs do?
Assist faculty and students with developing multimedia projects.
Conduct advanced training workshops for STMs and other IDAs.
Provide classroom instructional assistance and tutorials.
Assist ePortfolio team, students and faculty with ePortfolio development.
Supervise the ePortfolio Studio Lab, Room B-121, and provide assistance to faculty and students.
Supervise and provide guidance to STMs in ePortfolio Studio and sign the STM sign-in sheets.
Provide one-on-one consultation in the use of instructional technologies and web page design.
Assist faculty and students with the design and development of web pages.
Assist in professional development workshops.